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THE 14TH ANNUAL MITSUBISHI MOTORS VIETNAM SERVICE SKILLS CONTEST

On October 18th, 2024, the Grand Finale of the 14th Service Skills Competition, organized by Mitsubishi Motors Vietnam, took place at the Mitsubishi Motors Vietnam Training Center in Binh Duong province. 

The Service Skills Competition is an annual event organized by Mitsubishi Motors Vietnam to provide a platform for service personnel from Mitsubishi Motors Vietnam ‘s nationwide Authorized dealer network to exchange experiences, enhance their knowledge, skills, and expertise, thereby improving customer satisfaction when using services at Mitsubishi Motors Vietnam Authorized dealers. 

This event also serves as an opportunity for Mitsubishi Motors Vietnam to evaluate the effectiveness of its training programs for dealers, allowing the company to adjust and supplement the content accordingly. This will help improve the knowledge and skills of service personnel across the dealer network, ultimately delivering the best possible service quality to customers. 

As one of the first Japanese automobile manufacturers to enter Vietnam, Mitsubishi Motors Vietnam has successfully organized 14 Service Skills Competitions for all its dealers nationwide since its establishment. In this 14th competition, Mitsubishi Motors Vietnam organized two categories for Service Advisors contest and Technicians troubleshooting contest. 

 The Service Advisor’s competition content: 

“The Service Advisor” skills assessment 

Technical Troubleshooting Contest: 

The Troubleshooting Technician“ skills assessment 

Contestants from 56 Mitsubishi Motors Vietnam dealerships nationwide registered and competed. After the preliminary round, the top 6 performers in each category were selected to participate in the Final Round. 

After a long and challenging day of competition, the Final Round has crowned three outstanding individuals in each category. 

Contest  Rank  Candidate  Dealer 
The Service Advisor  1st  Đào Minh Duy  Savico Đà Nẵng 
2nd   Nguyễn Tấn Phát  Savico Trường Chinh 
3rd   Phạm Hồng Quân  19-5 Thanh Hóa 
Technical Troubleshooting  1st  Đoàn Văn Mạnh  Việt Hồng 
2nd  Vũ Xuân Quyền  Daklak 
3rd  Nguyễn Hoài Nam  FIMEXCO Nam Auto 

 In addition to the top three winners, six contestants were awarded Encouragement Prizes and certificates at the Final Round Award Ceremony. 

Highlights from the award ceremony featuring the top performers in each category: 

 The winner of “The Service Advisor” category 

The winner of The technician troubleshooting category 

The Encouragement prize winners of the SSC FY2024 Finals 

The Service Skills Contest is a testament to Mitsubishi Motors Vietnam’s unwavering commitment to enhancing service quality and ensuring customer satisfaction. By investing in our people and fostering professional development, Mitsubishi Motors Vietnam aims to continue building trust and confidence among Vietnamese customers as they embark on every journey. 

About Mitsubishi Motors Vietnam – 30 years of “Drive Ahead Together for Everyday Adventure”  

Mitsubishi Motors Vietnam Co., Ltd. was established in 1994 as the official distributor of Mitsubishi Motors Japan in Vietnam and is one of the first joint venture automotive manufacturing and distribution companies in Vietnam.  

Over 30 years of “Drive Ahead Together for Everyday Adventure” with Vietnamese people, Mitsubishi Motors Vietnam has continuously innovated to bring optimal models for Vietnam’s terrain and weather, ensuring Safety, Peace of Mind, and Comfort. We continuously improve products and services to create the most satisfying customer experience. Mitsubishi Motors Vietnam is committed to being a reliable companion, inspiring the spirit of adventure and conquering every challenge.  

Currently, Mitsubishi Motors Vietnam distributes 7 car models:  

 

Keyword: Dịch vụ,  

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